Privacy Policy

Last Updated: 09/21/2025

Introduction

At Zen Harmony Center, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website zenharmonycenter.com or interact with our services.

We respect your privacy rights and are committed to transparency about our data practices. This policy complies with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

Information We Collect

Information You Provide Directly

Contact Information: When you contact us through our website, subscribe to our newsletter, or engage with our services, we may collect:

•Name

•Email address

•Subject line and message content

•Any other information you choose to provide

Newsletter Subscriptions: If you subscribe to our newsletter or updates, we collect:

•Email address

•Subscription preferences

•Date of subscription

•Engagement data (opens, clicks, unsubscribes)

User-Generated Content: If our site allows comments or content submissions, we may collect:

•Username or display name

•Comment content

•Date and time of submission

•IP address (for moderation purposes)

Information Collected Automatically

Website Usage Data: When you visit our site, we automatically collect certain information through cookies and similar technologies:

•IP address

•Browser type and version

•Operating system

•Pages visited and time spent on each page

•Referring website

•Date and time of visit

•Device information (mobile, desktop, tablet)

Analytics Data: We use analytics services to understand how visitors use our site:

•Page views and unique visitors

•Traffic sources and referral information

•User behavior patterns

•Geographic location (general region, not specific address)

•Session duration and bounce rates

Cookies and Tracking Technologies

Essential Cookies: These cookies are necessary for the website to function properly:

•Session management

•Security features

•Basic functionality

Analytics Cookies: We use analytics cookies to understand site usage:

•Google Analytics (with IP anonymization)

•Performance monitoring

•User experience optimization

Advertising Cookies: If we display advertisements, we may use:

•Google AdSense cookies

•Affiliate tracking cookies

•Retargeting pixels

Cookie Control: You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.

How We Use Your Information

Primary Uses

Website Operation and Improvement:

•Provide and maintain our website services

•Improve user experience and site functionality

•Analyze site usage and performance

•Troubleshoot technical issues

Communication:

•Respond to your inquiries and comments

•Send newsletter updates (with your consent)

•Provide customer support

•Send important notices about our services

Content Personalization:

•Customize content based on your interests

•Recommend relevant articles and resources

•Improve content relevance and quality

Legal Bases for Processing (GDPR)

We process your personal information based on the following legal grounds:

•Consent: When you explicitly agree to processing (e.g., newsletter subscription)

•Legitimate Interests: For website analytics, security, and improvement

•Contract Performance: When necessary to provide requested services

•Legal Obligation: When required by applicable laws

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website:

Analytics Providers:

•Google Analytics (with data anonymization)

•Other web analytics services

Email Service Providers:

•Newsletter and email marketing platforms

•Customer communication tools

Hosting and Technical Services:

•Web hosting providers

•Content delivery networks

•Security services

Advertising Partners:

•Google AdSense

•Affiliate networks

•Advertising platforms

Data Sharing Limitations

We do not:

•Sell your personal information to third parties

•Share your information for marketing purposes without consent

•Provide your data to unauthorized parties

•Use your information for purposes other than those described in this policy

Legal Disclosures

We may disclose your information when required by law or to:

•Comply with legal processes or government requests

•Protect our rights, property, or safety

•Prevent fraud or security threats

•Enforce our terms of service

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards:

•SSL/TLS encryption for data transmission

•Secure hosting infrastructure

•Regular security updates and patches

•Access controls and authentication

Organizational Safeguards:

•Limited access to personal information

•Employee training on data protection

•Regular security assessments

•Incident response procedures

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

•Notify relevant authorities within 72 hours (where required)

•Inform affected individuals without undue delay

•Take immediate steps to contain and remedy the breach

•Provide clear information about the incident and our response

Your Privacy Rights

General Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request information about what personal data we hold about you Rectification: Request correction of inaccurate or incomplete information Erasure: Request deletion of your personal information (subject to legal limitations) Portability: Request a copy of your data in a structured, machine-readable format Restriction: Request limitation of processing in certain circumstances Objection: Object to processing based on legitimate interests

GDPR Rights (EU Residents)

If you are located in the European Union, you have additional rights under GDPR:

•Right to withdraw consent at any time

•Right to lodge a complaint with supervisory authorities

•Right to object to automated decision-making

•Enhanced rights to information and transparency

CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act:

•Right to know what personal information is collected

•Right to delete personal information

•Right to opt-out of the sale of personal information

•Right to non-discrimination for exercising privacy rights

Exercising Your Rights

To exercise your privacy rights, please contact us using the information provided in the “Contact Us” section. We will respond to your request within the timeframes required by applicable law (typically 30 days).

Data Retention

Retention Periods

We retain your personal information only as long as necessary for the purposes outlined in this policy:

Website Analytics Data: Typically retained for 26 months Email Subscriptions: Until you unsubscribe or request deletion Contact Inquiries: Retained for reasonable period to provide support User-Generated Content: May be retained indefinitely unless deletion is requested

Deletion Criteria

We delete or anonymize personal information when:

•The purpose for collection has been fulfilled

•You request deletion (subject to legal limitations)

•Legal retention periods expire

•The information is no longer necessary for our legitimate interests

International Data Transfers

Cross-Border Processing

Your information may be processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place:

Adequacy Decisions: Transfers to countries with adequate data protection laws Standard Contractual Clauses: EU-approved contract terms for data protection Certification Schemes: Transfers under recognized certification programs Binding Corporate Rules: Internal policies ensuring data protection

Specific Transfer Safeguards

For transfers outside the EU/EEA, we implement additional protections:

•Data Processing Agreements with service providers

•Regular monitoring of transfer arrangements

•Impact assessments for high-risk transfers

•Alternative measures when standard safeguards are insufficient

Children’s Privacy

Age Restrictions

Our website is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children below these age thresholds.

Parental Rights

If we become aware that we have collected personal information from a child without parental consent, we will:

•Delete the information immediately

•Notify the parents/guardians if contact information is available

•Implement additional safeguards to prevent future occurrences

Educational Content

While our content may be educational in nature, it is designed for adult audiences. Parents and guardians should supervise children’s internet usage and ensure age-appropriate content consumption.

Third-Party Links and Services

External Websites

Our website may contain links to third-party websites, services, or resources. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Social Media Integration

If we integrate social media features, these services may collect information about your visit to our site. Please review the privacy policies of social media platforms for information about their data practices.

Affiliate Relationships

We may participate in affiliate programs and include affiliate links in our content. These relationships do not affect our privacy practices, but affiliate partners may have their own data collection practices.

Updates to This Privacy Policy

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through:

Website Notice: Prominent notice on our homepage Email Notification: For subscribers, when changes materially affect their rights Version Dating: Clear indication of when the policy was last updated

Continued Use

Your continued use of our website after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about our privacy practices.

Contact Information

Privacy Inquiries

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about our data practices, please contact us:

Email: contato@zenharmonycenter.com Website: zenharmonycenter.com Response Time: We aim to respond to privacy inquiries within 30 days

Data Protection Officer

If required by applicable law, our Data Protection Officer can be contacted at: Email: contato@zenharmonycenter.com

Supervisory Authority

If you are located in the EU and have concerns about our data practices, you may contact your local data protection authority.

Effective Date

This Privacy Policy is effective as of 09/21/2025 and applies to all information collected by Zen Harmony Center from that date forward.

We are committed to protecting your privacy and maintaining the trust you place in us. This Privacy Policy reflects our dedication to transparency and responsible data handling practices.

Last Updated: 09/21/2025